Understanding Credits and Billing
Overview of Credits and Billing
Understanding how credits and billing work on the AI Chat For Business platform is essential for managing your subscription effectively. Each subscription tier comes with a set number of interactions per month, and exceeding this limit can incur additional charges. Here's a breakdown of how billing is structured:
- Starter Plan: 500 interactions
- Growth Plan: 2,500 interactions
- Professional Plan: 10,000 interactions
- Starter: $0.20 per additional interaction
- Growth: $0.10 per additional interaction
- Professional: $0.05 per additional interaction
Setting Overage Caps
To help manage unexpected costs, you can set a monthly overage cap. This limit will prevent your bots from responding once the cap is reached, avoiding excessive charges. The available cap options are:
For example, if you set a $25 cap on the Growth Plan, your bots will stop responding once your combined interactions reach 2,750 (2,500 included + 250 overage at $0.10 each, totaling $25). This feature can be particularly useful for businesses that want to maintain strict budget controls.
Billing Cycle and Payment
Your billing cycle resets on the same date each month, and you will receive a notification before the payment is processed. Ensure your payment method is up to date to avoid any service interruptions. You can view your billing history and upcoming charges directly from your account dashboard under the billing section.
Understanding how credits and billing work on the AI Chat For Business platform is essential for managing your subscription effectively. Each subscription tier comes with a set number of interactions per month, and exceeding this limit can incur additional charges. Here's a breakdown of how billing is structured:
- Monthly Interaction Limits: Each plan has a specific limit on the number of interactions:
- Starter Plan: 500 interactions
- Growth Plan: 2,500 interactions
- Professional Plan: 10,000 interactions
- Overage Charges: When you exceed your monthly limit, overage charges apply based on your plan:
- Starter: $0.20 per additional interaction
- Growth: $0.10 per additional interaction
- Professional: $0.05 per additional interaction
Setting Overage Caps
To help manage unexpected costs, you can set a monthly overage cap. This limit will prevent your bots from responding once the cap is reached, avoiding excessive charges. The available cap options are:
- $10
- $25
- $50
- $100
For example, if you set a $25 cap on the Growth Plan, your bots will stop responding once your combined interactions reach 2,750 (2,500 included + 250 overage at $0.10 each, totaling $25). This feature can be particularly useful for businesses that want to maintain strict budget controls.
Billing Cycle and Payment
Your billing cycle resets on the same date each month, and you will receive a notification before the payment is processed. Ensure your payment method is up to date to avoid any service interruptions. You can view your billing history and upcoming charges directly from your account dashboard under the billing section.