Cookie Policy

    Last updated: January 21, 2026

    AI Chat for Business is a product of Pinstripe Business Services LLC, a New York limited liability company.

    1. Introduction

    This Cookie Policy explains how AI Chat for Business ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our services. This policy applies to users worldwide and is designed to comply with international data protection regulations including GDPR (EU/EEA), CCPA (California), LGPD (Brazil), PECR (UK), ePrivacy Directive (EU), and POPIA (South Africa).

    2. What Are Cookies?

    Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, remember your preferences, and provide analytics data about how users interact with the site.

    Similar technologies include local storage, session storage, and pixel tags (web beacons), which serve comparable purposes and are covered by this policy.

    3. Types of Cookies We Use

    3.1 Strictly Necessary Cookies (Essential)

    These cookies are essential for the operation of our Service and cannot be disabled. They do not require consent under most privacy laws as they are necessary for functionality you have requested.

    Cookie NamePurposeDurationProvider
    sb-*-auth-tokenAuthentication session managementSession / 7 daysSupabase
    sb-*-auth-token-code-verifierPKCE authentication securitySessionSupabase
    CSRF-TokenCross-site request forgery protectionSessionFirst-party

    3.2 Functional Cookies

    These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. If you disable these cookies, some features may not work properly.

    Cookie NamePurposeDurationProvider
    themeRemember dark/light mode preference1 yearFirst-party
    sidebar-stateRemember sidebar open/closed state1 yearFirst-party

    3.3 Analytics Cookies

    These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. We use this data to improve our Service.

    Cookie NamePurposeDurationProvider
    mp_*Product analytics and usage tracking1 yearMixpanel

    3.4 Third-Party Cookies

    Some features of our Service involve third-party services that may set their own cookies. These are governed by the respective third party's privacy policies.

    Cookie NamePurposeDurationProvider
    __stripe_*Payment processing and fraud preventionVariesStripe

    4. International Compliance

    4.1 European Union / European Economic Area (GDPR & ePrivacy)

    If you are located in the EU/EEA, we rely on your consent for non-essential cookies. You have the right to withdraw consent at any time. Strictly necessary cookies are placed based on our legitimate interest in providing a secure and functional service. You may exercise your rights under GDPR by contacting us at [email protected].

    4.2 United Kingdom (PECR & UK GDPR)

    Following Brexit, we comply with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR. UK residents have the same rights as EU residents regarding cookie consent and data protection. We treat UK users identically to EU users for consent purposes.

    4.3 California, USA (CCPA/CPRA)

    California residents have the right to know what personal information is collected and to opt-out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. We do not sell personal information in the traditional sense, but some cookie-based tracking may constitute "sharing" under CCPA. To opt out, disable non-essential cookies through your browser settings.

    4.4 Brazil (LGPD)

    For users in Brazil, we process cookies based on consent for non-essential purposes and legitimate interest for essential functionality. You have the right to access, correct, delete, and port your personal data, and to revoke consent at any time without affecting the lawfulness of prior processing.

    4.5 South Africa (POPIA)

    Under the Protection of Personal Information Act, we ensure that any personal information collected through cookies is processed lawfully and in a reasonable manner. You have the right to request access to and correction of your personal information, and to object to processing.

    4.6 Other Jurisdictions

    We respect privacy rights globally and endeavor to comply with applicable local laws. If your jurisdiction has specific cookie requirements, we aim to honor those requirements. Contact us if you have specific concerns about your region's privacy laws.

    5. How to Manage Cookies

    You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Service, particularly features that require authentication.

    Browser-Specific Instructions:

    • Google Chrome: Settings → Privacy and security → Cookies and other site data
    • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
    • Apple Safari: Preferences → Privacy → Manage Website Data
    • Microsoft Edge: Settings → Privacy, search, and services → Cookies

    What Happens When You Disable Cookies:

    • You will not be able to stay logged in to your account
    • Your preferences (theme, layout) will not be remembered
    • Some features may not function correctly or at all
    • Payment processing may be affected

    6. Third-Party Services

    We use the following third-party services that may set cookies:

    7. Do Not Track Signals

    Some browsers include a "Do Not Track" (DNT) feature. There is no uniform standard for DNT signals, and we currently do not respond to DNT signals. However, you can manage your cookie preferences using the browser controls described above.

    8. Updates to This Policy

    We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

    9. Contact Us

    If you have any questions about our use of cookies or this Cookie Policy, please contact us:

    For written correspondence, please email [email protected] to request a mailing address.

    For GDPR-related requests (EU/EEA/UK residents), you may also contact your local data protection authority if you have concerns about our data processing practices.

    AI Chat for Business is a product of Pinstripe Business Services LLC, a New York limited liability company.